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Multi-Agency Risk Management (MARM) Protocol and Guidance on Assessing and Supporting People with Multiple Complex Needs

Date: Thursday, 03rd Feb 2022 | Category: General

The Multi-Agency Risk Management (MARM) Protocol, another recommendation from the East Sussex Safeguarding Adult Board Adult C SAR, has been designed to provide guidance for practitioners on working adults with multiple complex needs and managing cases in which there is a high level of risk, but the circumstances may sit outside the statutory safeguarding framework.  The MARM process aims to bring agencies together to provide a more effective, multi-agency coordinated response to facilitate:

  • Timely information sharing and holistic risk assessment
  • Shared decision making and responsibility for managing risk
  • The identification of a clear lead agency or practitioner
  • Improved involvement and engagement with adults, which leads to improved outcomes.

Supplementary guidance has been produced to support professionals in identifying, assessing and supporting people with multiple complex needs – Assessing and supporting people with multiple and complex needs: Guidance for positive practice

To make a referral to the MARM Group please complete the Multi-Agency Risk Management (MARM) Group Referral Form and also ensure a risk assessment is submitted with the referral.  Referrals should be sent by secure email to

Before submitting a referral, it is expected that all other options within current safeguarding frameworks and existing multi-agency functions, such as MAPPA or MARAC have been explored, and these have not reduced the level of presenting risk.